How to Transfer a Fax Number to a Fax Service

In this article we will walk you through the process of porting or transferring phone numbers to an email fax service account.  The exact steps are similar among different fax services, but we will use RingCentral as an example, so you can see how it works.

Thanks to fax number porting you can keep using your current fax number with a Google fax provider.  Completing the request can take some minutes, but after that the service handles everything for you.

Transferring a Fax Number With RingCentral

To transfer your numbers from an existent carrier, log into your RingCentral account, scroll over to the settings tab and select phone system.

Now click on Company Numbers and Info. You will see all the numbers that are associated to a RingCentral Fax account. To begin the number porting process, click on “Use My Existing Number”, at the bottom of the middle column.

Select the type of number you wish to transfer, you also have the option of forwarding calls to RingCentral.  For this example, we’ll select to port a Local US Number, simply by clicking on the button.

Before beginning the porting process, the fax service will pre-check your request, to reduce errors during the process with your current provider.  You just need to select the on-screen questions, and depending on your answer (Yes and No), you will need to take a few extra steps.

Once you finish answering the questions, you will need to enter the number so the service can validate it for use. Begin by entering your billing phone number, this is the number under which your current provider has your account listed on their database. This information is needed to submit the transfer request in your behalf. If you have multiple billing numbers, create a new transaction request for each one of them.

Now enter the numbers you want to transfer, you may transfer various phone number at a single request. Double check that your numbers are correct to avoid errors. Check the box to confirm your request and click on Next.

Now choose a transfer date, the system will set automatically the first available date, based on your current provider’s service rules. Then you can select a temporary number to match with your numbers during the transfer process. Click on Next.

Now you will need to fill out the account confirmation fields to begin the transfer process.
Enter the Name on the account, the company name, service address, your contact phone, account number and finally your account PIN or the last 4 digits of your social security number.

Click on Next, and verify that all the information is accurate. Click Next.

You will be taken to the “Letter of Authorization” page. This is your authorization for Ringcentral to take care of the porting process in your behalf. Follow the steps to agree with the authorization terms.

Your number transfer request is now complete.

Below you’ll find a complete video that will hep you go over the step by process in an easy-to-follow way.

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